SHIPPING & DELIVERY

 

DISCOUNTED ITEMS

All markdown items cannot be returned for refunds or store credit*. We may be able to exchange for different sizes or colours, pending availability. Please contact info@ownley.online for any questions regarding this.

* Excludes the first purchase discount code. Full priced items purchased using this discount code for the first time may be eligible for return.

 

DISPATCH

All orders are dispatched within 1-3 business day of being placed. Orders placed within peak times such as holiday periods or sale periods may incur an extra day prior to dispatch. If you need your order before a certain date, feel free to contact us at info@ownley.online and we will try our best to accommodate this. 

 

SHIPPING

 

INTERNATIONAL DELIVERY

Please note that international orders may be subject to customs duties, taxes, and fees upon delivery, which are the responsibility of the recipient. These charges are determined by the destination country and are not included in the price of the order. We recommend contacting your local customs office for more information on potential fees before placing an order.

Packages may be subject to customs clearance procedures that can cause delays beyond original delivery estimates. Please consider this when purchasing your order.