Returns Portal

In order to successfully return your items, please ensure all RETURNS CONDITIONS are met first. Any return requests that do not meet our returns policy will be rejected.

You have 7 days from the date of receiving your order to lodge and return your package.

Refunds are eligible on full priced styles only. 

AUSTRALIAN RETURNS

To request an Australian return or exchange please follow the prompts below in the Returns Portal.

Returns cost $14.00 Australia wide which will be deducted from your refund amount. 

RETURNS POLICY
Full Priced Clothing	Refund or Credit or Exchange.
Discounted * Clothing	Exchange for Size or Colour. (If stock is available)
Accessories	Credit or Exchange.
Swimwear Lingerie Shoes Hats Earrings Fragrances	No Returns Accepted. (Unless faulty)

 

 

Copy and paste your 6-digit order number (e.g. OWN1234) directly from your order confirmation email into the section below.