Returns Portal

In order to successfully return your items, please ensure all return conditions are met first. Any return requests that do not meet our returns policy will be rejected.

You have 7 days from the date of receiving your order to lodge and return your package.

Refunds are eligible on full priced styles only. 

 

COST OF RETURNS

AUSTRALIAN RETURNS

Returns cost $12.00 Australia wide which will be deducted from your refund amount. 

INTERNATIONAL RETURNS

International return shipping costs are the responsibility of the customer and are calculated in our returns portal when completing a return. 

Please ship via a traceable method and provide us with all tracking details.

 

RETURNS POLICY
Full Priced Clothing
  • Refund or Credit or Exchange.
Discounted * Clothing
  • Exchange for Size or Colour. (If stock is available)
Accessories
  • Credit or Exchange.
Swimwear
Lingerie
Shoes
Hats
Earrings
Fragrances
  • No Returns Accepted. (Unless faulty)

 

 

Copy and paste your 6-digit order number (e.g. OWN1234) directly from your order confirmation email into the section below.