Returns Portal

In order to successfully return your items, please ensure all return conditions are met first.

 

 

Any return requests that do not meet our returns policy will be rejected.

You have 7 days from the date of receiving your order to lodge and return your package.

Refunds are eligible on full priced styles only. 

 

RETURNS POLICY
Full Priced Clothing
  • Refund or Credit or Exchange.
Discounted * Clothing
  • Exchange for Size or Colour. (If stock is available)
Accessories
  • Credit or Exchange.
Swimwear
Lingerie
Shoes
Hats
Earrings
Fragrances
  • No Returns Accepted. (Unless faulty)

 

 

Copy and paste your 6-digit order number (e.g. OWN1234) directly from your order confirmation email into the section below.